Who We Are

Legacy & Mission

History

Family Health Matters has a long history of providing compassionate, comprehensive and culturally sensitive health services to every patient regardless of their ability to pay or health insurance status. Family Health Matters began as The Women’s Center and in 2008 expanded to become a state-licensed community clinic. In 2012, we were designated as a Federally Qualified Health Center. For over 30 years, Family Health Matters has been at the forefront of affordable community-based health and wellness in North Orange County and intends to carry this legacy forward for many years to come.

We believe healthcare is a human right. Look to us for comprehensive medical care, family planning, mental health, vision and dental services. We also offer wellness and education programs, community food pantry events, and enrollment assistance for federal and state programs.

We accept Medicare, CalOptima Medi-Cal, Children’s Health Insurance Program and many private insurance plans. We offer eligible patients (uninsured and insured) a sliding fee schedule based on income and household size. We will help you enroll in federal and state assistance programs if needed.

Vision

To help the communities we serve stay healthy, get well and live better.

Mission

The mission of Family Health Matters is to work in partnership with our community to improve the lifelong health and well-being of our patients.

In support of this mission, we:

  • Offer services to all, regardless of the person’s ability to pay.

  • Provide high-quality, comprehensive primary care services that are integrated with our behavioral health and self-management programs.

  • Partner with patients to help prevent the onset of disease or chronic health conditions, through a variety of on-site services and resources.

  • Promote evidence-based disease prevention and disease management strategies.

  • Collaborate with our community partners to implement community-based health promotion and outreach programs and address public health concerns.

  • Address barriers to health equity and provide culturally sensitive services to eliminate racial and ethnic disparities in health outcomes.

  • Are a community based, non-profit organization, with the majority of our governing board of directors comprised of patients.

  • Use technology to improve the patient experience and enhance the efficiency and effectiveness of our services.

  • Are committed to workforce diversity and inclusion and provide a work environment that encourages professional and personal development.

Patient Services & Programs:

  • General Medicine

  • Women’s Health

  • Family Planning

  • Children’s Health

  • Behavioral Health

  • Vision Services

  • Dental Services

  • Wellness and Education Program

  • Neighborhood Fresh Food Distribution Program

  • Enrollment Assistance

Values

Our five core values are integrity, quality, collaboration, compassion and diversity. These are embedded in our mission of helping our patients stay healthy, get well and live better.

Integrity

We are an organization that represents the highest ideal of personal and professional ethics. We will act with integrity and honor our commitments.

Quality

We embrace change and innovation and look for ways to continuously improve the quality and breadth of our patient services and programs.

Collaboration

We cannot do this alone. We foster positive and collaborative relationships with our community partners, colleagues and patients. We support the physician/patient relationship and empower people with the information, guidance and tools they need to make personal health choices and decisions.

Compassion

We believe everyone should have access to high quality healthcare that is delivered in a way that is empathic and sensitive to individual and cultural diversity.

Diversity

We embrace and respect the uniqueness of each individual.